Customer Support & Service

Customer Support

You can contact our Customer Support department regarding questions about a transfer you made on our website or to change or cancel a vehicle transfer. Let us know how we’re doing. Your feedback means a lot to us.

North America Toll Free: 1.888.789.8782

To Place A Vehicle Transfer Order

E-Mail us with the order details at or use our e-Transfer booking form.

Canadian Customer Support

Tel: 1.416.717.1000
Tel: 1.905.482.1830

US Customer Support

Tel : 1.305.400.4386
Tel: 1.313.344.0232

Operating Hours

Monday – Friday ( Eastern Standard Time ) 7:00 AM to 12:00 AM

After Hours Line
Outside these operating hours above, you can contact our after hours line at 1.800.221.1212

Customer Care

For questions regarding account information, billing, report, and fuel receipts, you can contact us using one of the contact options below. To help us provide the best service possible, please keep your invoice number available. Note: The Customer Care line is closed on U.S. and Canadian holidays.


All Other Inquiries

For all your questions or requests concerning E – TRANSFER , E – QUOTE , ASSIST LINE or the ORANGE Rewards program you can reach us at the telephone number or e-mail address given below.

Telephone Number
Canada: 1.905.482.1830
US: 1.313.344.0232

Opening hours:
Monday to Friday 9:00 AM – 5:00 PM (EASTERN STANDARD TIME)

Ask a Question Through Social Media

For questions and requests such as how to book an E TRANSFER or information on specific services and the metropolitan areas we cover please connect with us on Facebook (post a message, private message) or Twitter (send a ‘tweet’). You can connect with us anytime!

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